Shipping policy

Shipping

Processing Time

Orders are shipped the same day if placed before 4 PM WET. If your order is placed after this time, it will be shipped within 1 working day. Once your shipment has been dispatched, you will receive a confirmation email with your tracking information.

Shipping Times

Delivery times vary depending on your location:

– Within the Netherlands and EU: 2 to 5 business days

– International: 3 to 7 business days

Please keep in mind that these are estimated time frames. Although we work closely with our logistics partners to ensure fast and reliable delivery, external factors such as customs inspections, seasonal demand, weather conditions, or local postal backlogs may occasionally cause delays.

Shipping Costs

Shipping costs are calculated at checkout based on your destination and the weight of your order. These charges cover packaging, handling, and transportation.

Please note that any customs duties, import taxes, brokerage fees, or other charges imposed by your local customs authority are the responsibility of the customer. These fees vary significantly depending on the country and are not included in your purchase. If you are unsure about potential import costs, we recommend checking your country’s customs guidelines before ordering.

Tracking

Once your order is shipped, you will receive a tracking